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OCIO Service Catalog

Please note: All pricing subject to change.

Service NameKnown AsDescriptionPricing
Account and Identity Managementname.#, AWI, OAMS, guest accounts

Select the specific account management service for more information

Audio Conferencing

One-Time Charges

  • $34.00 administrative order charge will apply.

Additional Charges

  • Reservation-less Audio Conferencing (Toll Free (1-8xx) access) US/Canada only): Usage based billing at $0.06 per minute per participant line is billed to your OSU college or department; participants in the US/Canada will not incur long distance charges when calling into the conference bridge.

  • Reservation-less Audio Conferencing (Toll access for US, Canada, and international): Usage based billing at $0.05 per minute per participant line billed to your OSU college or department; participants will incur long distance charges when calling into the conference bridge.

  • Lock/Unlock Conference, Security Code, Announce Name (On Join), Roll Call, and Conference Report: There is no charge for these features.

  • Conference Recording: $0.06 per minute per each access of the archived recording.

Auto Attendantaudiotext, voice forms

Quoted pricing is provided based on your auto attendant design.

Broadcast Transmission Services

Pricing varies based on scope of work.

BuckeyePass (2-Factor Authentication)BuckeyePass, RSA, Token

Basic BuckeyePass Service: $5 per token per month

Lost or stolen token replacement fee: $20.00 (one-time)

Cable Television ServicesCable TV, CATV

Select location for details

Call Center ServicesCIC

Basic Package

  • Interaction Client Fee: $6.50 per month, per workstation
  • Concurrent Access Fee: $100.00 per month, per concurrent agent
  • Note: Campus telephone service for agents and supervisors would be billed separately. For more information about campus telephone service, visit: Telephone Service (Administrative)

Optional Features

  • Interaction Suprvisor: Graphical real time reporting client (supervisors only): $10.00 per month per workstation
  • Interaction Recorder: Call recording client (supervisors only): $10.00 per month per workstation
  • Interaction Tracker: Contact History Management: $10.00 per month per workstation
  • Multi-media Bundle (includes Web Chat, Web Callback, Fax and E-mail Routing): $45.00 per month
  • Outbound notification
  • Additional wrap up codes (per 5 code increments): $5.00 per month
  • Advanced customizations: Quoted pricing based on scope of work

Carmen (Course and Learning Management)LMS, learning management

There is currently no charge for use of this service.

Cellular Telephones

Varies based on cellular provider and established campus agreement

Classroom Support Services

There is currently no charge for use of this service.

Clickers (Audience Response)

Contact OCIO Media Services at 292-3131, or email clickers@osu.edu

Co-locationrack space

One time Charges

Initial set up of power at the current OCIO labor rate: $80 per hour

Recurring Charges

Raised Floor Space: $2.83 per square foot per month

Rack: $85.00 per rack per month

Power Pricing per circuit (Based on Power Needs to each rack):

  • 20 Amp Circuit (120 V): $30.00 per month
  • 30 Amp Circuit (120 V): $45.00 per month
  • 50 Amp Circuit (120 V): $75.00 per month
  • 60 Amp Circuit (120 V): $90.00 per month
  • 20 Amp Circuit (208 V): $60.00 per month
  • 30 Amp Circuit (208 V): $90.00 per month
  • 50 Amp Circuit (208V): $150.00 per month
  • 60 Amp Circuit (208 V): $180.00 per month
  • 20 Amp Circuit (208 V 3P): $90.00 per month
  • 30 Amp Circuit (208 V 3P): $135.00 per month
  • 50 Amp Circuit (208V 3P): $225.00 per month
  • 60 Amp Circuit (208 V 3P): $270.00 per month

Note: Pricing for network connectivity to the campus network (OSUNet) is not included in the pricing of this service. Network connectivity is a separate service which must also be purchased to gain access to network resources. For more information and network connectivity pricing visit: Wired Network Connectivity.

Data Warehouse

There is currently no charge for use of this service.

Directory Assistance2-OHIO, campus listings, yellow pages

There is currently no charge for use of this service.

E-mailWebmail, Oracle Calendar, Buckeye Mail

Select the appropriate e-mail service for more information

Equipment Loan

Equipment is available at no charge to faculty for the support of instruction and to students presenting a permission form signed by a faculty member.

Equipment is also available for non-instructional use on a per charge basis:

Late fees apply to all overdue equipment and resources, even those for equipment used for courses.

Financial ApplicationsERP, Peoplesoft, Financials

There is no charge to OSU faculty or staff for use of services like eReports.

Human Resource ApplicationsERP, Peoplesoft, HR

There is no charge to OSU faculty or staff for use of services like eReports.

IT Security Outreach & AwarenessBuckeyeSecure

There is currently no charge for use of this service.

IT Service Support (8-HELP)8help, Buckeyebar, IT service desk

There is currently no charge for use of this service.

Learning Technology Grants

This is currently no charge for use of this service.

Media Production

OCIO Media Services Rates

Network Vulnerability Managementscans

There is currently no charge for the use of this service.

Networking (Wired, Wireless, Remote Access, Consulting)OSUNet, OSUWireless, VPN

Select the appropriate network service for pricing information

Offsite Media StorageIron Mountain

$4.00 per tape per month

Online Media Delivery

Access the most current pricing: OCIO Media Services Rates

Online Software Training Videos (Lynda.com)

There is currently no charge for use of this service.

Operational Data StoreODS

There is currently no charge for use of this service.

Outbound Notification
  • One-time Activation fee: $26.50
  • Monthly fee: $116.15 per month
  • Usage fee: $0.10 cents per minute (billed only for calls made) or $0.10 cents per e-mail sent
Pagers

Orders for new service or for special orders incur the standard administrative order charge.

Pager Products:

  • P or T-900 (unlimited 2-way text messaging: $28.70 per month
  • Alphanumeric (1-way text messaging; receive only): $ 5.60 per month
  • Numeric (no text capability): $ 4.54 per month
Universal Access charge of $0.15 cents applies to all pager products

Voice Mail Service Options:

  • Message Alert (10 messages, 30 seconds in length, 12 hour retention): $0.60 per month
  • Message Manager (15 messages, 60 seconds in length, 24 hour retention): $ 1.80 per month
  • Messaging Plus (20 messages, 90 seconds in length, 72 hour retention): $ 2.90 per month

Project Management Online Resources

There is currently no charge for use of this service.

Satellite Downlinks

Pricing is based on your specific satellite transmission needs. Refer to "How To Order" for contact information.

Scholarly Activity ManagementOSU pro, RIV, Research In View
There is no charge for use of this service.

 

Security Incident Response

There is currently no charge for use of this service.

Site Licensed Software

Varies depending on the type of software required.

Streaming Music (Campus Buildings)Muzak

One-Time Charges

  • $34.00 administrative order charge
  • Set-up and installation: Quoted pricing will be provided following the required site survey.
  • Technician rate for on-site support:  $60/hr. during published University Business Hours, $90/hr. outside published University Business Hours (including travel time). 
  • Any materials costs required to repair

Note: Based on the site survey, additional charges may be incurred for the installation of transport from the OCIO distribution point to the location of the primary receiver in the building.

Recurring Charges

  • Basic Service: $100.00 per month (includes all items listed in the "What's Included" section)
  • Additional Music Receivers:$17.50 per receiver per month
Student Computer Centers

Printing is currently 9 cents per page (black and white) on site or wirelessly from any Student Computer Center location using the UniPrint printers. A BuckID card with sufficient funds is required.

Student Information ApplicationsSIS, Peoplesoft, ERP

There is currently no charge to OSU faculty, staff and students for use of the online SIS Student Center

Teaching and Learning Support (Digital Union)Digital Union

Contact us for more information:

Phone: 614-292-2793 (2-2793 from a campus telephone) or complete our Contact Form

Technology Research (Gartner)Gartner

There is currently no charge for use of this service.

Technology Users Groups

There is currently no charge for participation in these groups.

Telephone Services

Varies based on type of telephone service selected

Time and Attendance (Workforce)Workforce

$4.30 per user per month

Video Conferencing

View Standard Video Conferencing Rates

Pricing for optional services listed may vary. Refer to "How To Order" for contact information.

Virtual Server HostingVMWare, virtualization

One time charges: 

  • Rebuilding or re-configuring an existing server:  $80/hour.  A quotation will be provided.
  • Assistance outside published university business hours may be subject to billing:  $120/hour, minimum 1 hour

Recurring Monthly Charges:

  • Basic Virtual Server (see What's Included section above): $110 per server per month
  • Options:
    Additional Storage/disk space (pricing varies based on storage option selected)
    Additional virtual CPU: $65 per CPU per month (max of 4 per Virtual Server)
    Additional virtual RAM:  $20 per GB per month (max of 8 GB per Virtual Server)
Web Single Sign OnShibboleth

There is currently no charge for use of this service.

Wiki ServicesCarmenWiki

There is currently no charge for use of this service.

OCIO Current Fees and Charges
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Service Catalog Feedback

What's New?

New OCIO services, service updates and service catalog activities.

02.27.12 - Sponsored Guest Account entry updated

02.24.12 - OCIO new offers Scholarly Activity Management service for OSU faculty, staff and students

01.09.12 - OCIO now offers Streaming Music Service for use in campus buildings

Did You Know

The application period for the Departmental Impact Grant is now open. Receive time and money to support introduction of learning technology into a key or large course. Apply at http://go.osu.edu/IG before May 21, 2012.