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Office of the Chief Information Officer
320 Baker Systems Engineering
1971 Neil Avenue
Columbus, OH 43210
Phone: (614) 292-6553
Fax: (614) 688-4226

Information Technology Strategic Plan

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Related Links
Background
Communications
Current State
Future State
Gap Analysis
Annual Achievement Report
Academic Plan
Leadership Agenda

Contents
- IT Strategic Plan (pdf)
- Overview
- Message from the CIO
- Executive Summary
- Ohio State's Information Technology Vision
- What Ohio State Needs: Critical Success Factors
- Strategic Initiative: Staff Education and Training
- Implementation
- Conclusion
- Appendix A: Project Participants
- Appendix B: The Planning Process
- Appendix C: Current State Analysis Details
- Appendix D: Current State and Academic Plan
- Appendix E: Technology Days Details
- Appendix F: Focus Group Discussion Details
- Appendix G: Future State Emerging Themes
- Appendix H: Gap Analysis Details
- Appendix I: Strategic Initiatives Details
- Appendix J: Strategic Initiatives Funding


Staff Education and Training  Strategic Initiative

- Summary
- Full Description
- Benefits
- Proposed Leadership
- Metrics
- Estimated Investments/Potential Funding
- Recent Actions
- List of Strategic Initiatives

Summary
Training and career development ensures that Ohio State's technology infrastructure and community are supported by staff with up-to-date technical skills. In addition, training and development benefits staff in seeking professional credentials and certifications and students who are pursuing information technology degrees.

Full Description

Establish an IT staff education, training and career development program.

The university needs to create an IT staff training and career development program that ensure that Ohio StateÕs technology infrastructure and community are supported by staff with up-to-date technical skills. The program must include training that leads to professional IT credentials and certifications and that is made available to students pursuing IT degrees. IT staff need to demonstrate competencies to include both training and annual resources to support instructors using technology in their teaching and research. Training and career development will help the university to develop a trusting and sharing environment that fosters mutual respect and understanding, team spirit, and better decision making on the part of both the central and distributed IT organization. In addition, IT staff will be better prepared and more efficient; students will be better educated and given more job training and opportunities; customers will be better served; department, unit and central systems will be better maintained and supported; the pool of qualified IT staff will be improved and retained; and planning for future staffing needs will be enabled.

Benefits

  • Better prepared and more efficient information technology staff
  • Better educated students with more job training and opportunities
  • Better served customers
  • Better maintained and supported departmental, unit and central systems
  • Improved pool of qualified information technology staff with better retention
  • Better planning for future staffing needs

Proposed Leadership

  • Colleges/Regionals
  • Departments
  • University Relations
  • Office of Human Resources
  • Colleges/Regionals
  • Chief Information Officer
  • - CIO Human Resources
  • Continuing Education

Metrics

  • Number of formal meetings between central and distributed organizations
  • Number of joint projects between central and distributed units
  • Regularly updated CIO web site
  • Number and type of communications
  • Number of IT staff receiving training
  • Number of IT staff receiving certifications
  • Number of students participating in IT training

Estimated Investments/Potential Funding

  • Initial start up for staff in Office of Human Resources, creation and analysis of technical assessment tool and curriculum planning: $100,000 Ð New funds
  • Annual cost: $750,000 existing funds for training
  • Fees for students in professional certification programs

Recent Actions
TBA

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