CIO PlanIT

Question 3: Of all the answers you gave, and heard others give, which is the most important and why?

Infrastructure/Architecture

Uniform infrastructure across campus
Stable infrastructure
Infrastructure competitive with our research peers
University needs to have an information architecture to help guide the process
We're trying to building on a shaky foundation—we need to shore up our environment before we build on it
Stable, redundant, current infrastructure, including the data
A coordinate, fully integrated IT environment
Standard technology footprint/standard architecture
Basic infrastructure- bandwidth, wiring, services, routers

Leadership

Central academic leadership and vision in technology
Deans need to be responsible and held accountable by the Provost
Skilled people with the vision
Have a president willing to support technology

Staff Support

Environment where students and faculty and staff are researchers and learners, not technologists
Provide enough human resources--system administrators, instructional technologists--to support faculty
Provide support for the faculty
More training and trainers are needed
People--instructional design staff to support the new technology
Skill development for present staff
Training -- faculty, staff
Training for faculty, staff and students
Need to have the support staff

$3M
Put the resources on the front line where teaching happens, where faculty can use it—too much decentralization
$

Communication/Coordination

Need better communication -- sharing of information around campus
Coordinate IT efforts across campus
Coordinate resources on campus
Coordinate better within the IT office itself
Communicating what we have and the benefits

Campuswide balance/centralization vs. decentralization

Need more balance in skills, resources, access and ability across campus
Centralize processes
Central v. decentralized issue
Buy-in by all the parties on campus -- MAPS, COB -- they are divorced from us
Consistency of services -- wiring, network, centralized services
Common level playing field
Central vs. decentralized -- balancing of which works best centrally or decentralized

Standards

Standards
Guidelines on "how to work and play well with others on campus"
Computer usage policy

Access

Portability
Accessibility
More reliable access to e-mail and online services outside of Franklin County
Most important that everybody (OSU employees) have access to computer in workplace

Other

Improve student services -- biggest bank for the buck

Future State

Office of the Chief Information Officer
PlanIT> Future State> Summary of Comments Question 3: Of all the answers you gave, and heard others give, which is the most important and why? Infrastructure/Architecture Uniform infrastructure across campus Stable infrastructure Infrastructure competitive with our research peers University needs to have an information architecture to help guide the process We're trying to building on a shaky foundation—we need to shore up our environment before we build on it Stable, redundant, current infrastructure, including the data A coordinate, fully integrated IT environment Standard technology footprint/standard architecture Basic infrastructure- bandwidth, wiring, services, routers Leadership Central academic leadership and vision in technology Deans need to be responsible and held accountable by the Provost Skilled people with the vision Have a president willing to support technology Staff Support Environment where students and faculty and staff are researchers and learners, not technologists Provide enough human resources--system administrators, instructional technologists--to support faculty Provide support for the faculty More training and trainers are needed People--instructional design staff to support the new technology Skill development for present staff Training -- faculty, staff Training for faculty, staff and students Need to have the support staff $$ $3M Put the resources on the front line where teaching happens, where faculty can use it—too much decentralization $ Communication/Coordination Need better communication -- sharing of information around campus Coordinate IT efforts across campus Coordinate resources on campus Coordinate better within the IT office itself Communicating what we have and the benefits Campuswide balance/centralization vs. decentralization Need more balance in skills, resources, access and ability across campus Centralize processes Central v. decentralized issue Buy-in by all the parties on campus -- MAPS, COB -- they are divorced from us Consistency of services -- wiring, network, centralized services Common level playing field Central vs. decentralized -- balancing of which works best centrally or decentralized Standards Standards Guidelines on "how to work and play well with others on campus" Computer usage policy Access Portability Accessibility More reliable access to e-mail and online services outside of Franklin County Most important that everybody (OSU employees) have access to computer in workplace Other Improve student services -- biggest bank for the buck