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IT Facts at OSU IT Facts at Ohio
State, 2002 (printable pdf) Ohio State’s campus data network runs 24/7 using the Internet Protocol (IP) to provide computing connectivity to all areas of the Columbus campus, regional campuses and facilities, off-campus residences, the worldwide Internet and advanced experimental high-performance Internet2 facilities. The campus network is connected to the Internet through OARnet, Ohio’s state-assisted regional higher education Internet service provider. OSU purchases 140 megabits per second of connectivity to the Internet, making it OARnet’s biggest customer. The campus network supports services such as Web access, e-mail, streaming audio and video, e-learning environments, file transfers, remote logins, access to library resources and administrative systems, Internet video conferencing and Internet telephony. The campus backbone network connects more than 250 campus buildings containing classrooms, offices, public and departmental computing labs, research labs and server facilities at 10 or 100 megabits per second. The campus backbone network provides high-speed connections to remote locations such as Children’s Hospital; OSU airport; regional campuses at Lima, Mansfield, Marion and Newark; agricultural facilities at Wooster and OSU Extension district offices and learning centers around the state. Ohio State has extended the reach of the Internet throughout North America with its Transportable Satellite Internet System, a small trailer that provides high-speed Internet connectivity at random locations. Ohio State is a member of Internet2 and is engaged in advanced networking and technology research. Ohio State is connected to Internet2 at a speed of 2,488 megabits per second (recently upgraded from 622 mps). At this speed, more than 80 average dictionaries could be transmitted per second. Ohio State leads in Internet video applications. OSU’s record high e-mail traffic to date in one 24-hour period on the central e-mail system used by many faculty and staff and most students is 653,141 messages (14.8 billion characters). The number of students with computers in their local residences increased from 60% in 1994 to more than 97% in 2002. ResNet service connects student residence halls to the campus network through 12,000 high-speed data ports, one for each student in every residence hall room. Ninety-five percent of undergraduates connect to the Internet. Ohio State provides more than 3,400 computer seats in Student Computer Centers and in labs supported by colleges such as Engineering and Business. All computers in the Student Computer Centers and in Ohio State’s classrooms are connected to the Internet. OIT helps maintain and support 290,000 sq. ft. of classroom space, providing quarterly teaching and learning support to more than 3,700 class sections and 1,500 special events in 340 classrooms. Students can apply for admission, register, check grades and reserve library books on the Web. TELR is certified as one of 26 WebCT Training Institutes internationally and has the single largest contingent of certified WebCT trainers (10). WebCT learning management systems deployed throughout the campus are used by more than half the OSU student population. For autumn 2002, the central WebCT learning management system enabled faculty to teach 325 Web-based courses to more than 20,400 students. TELR trained 381 Ohio faculty representing 22 public and private institutions in Web technologies this past year as part of OSU’s outreach and engagement mission. The TELR Internship program started in 1999 has trained 236 students in Web technologies who have worked on 120 faculty projects. The Nontraditional Doctorate of Pharmacy degree is predominately Web-based. Ohio State offers a Web-based postgraduate Gerontology Certificate program. The Fisher College of Business offers a distance undergraduate degree at the regional campuses. The College of Nursing master’s program is offered as an online study option in all its specialty tracks. Approximately $1.5 million in grants were distributed in FY 2002 by the Office of Academic Affairs and the Office of the CIO to support new and existing information technology initiatives through the following programs:
Ohio State’s Office of Technology Enhanced Learning and Research (TELR) has partnered with OSU faculty from Biological Sciences; Biology; Education; Faculty and TA Development; Food, Agriculture and Environmental Sciences; History; Math and Physical Sciences; Medicine; Nursing; Pharmacy; Social and Behavioral Sciences; and Statistics to secure $2,870,884 in grant funds for several projects running from 1999 through 2005. OIT’s Technology Support Center (Help Desk) responded to 111,470 requests and inquiries in the past year. Of those, 79,380 were by phone and 32,090 were sent electronically (13,146 via e-mail and 18,944 via Web). The Technology Support Center Web site contains approximately 300 knowledge base entries available for searching by the campus community and more than 20 forms for requesting services. OIT’s Customer Services served 8,517 walk-in customers in the past year and processed 3,500 requests from the Help Desk and other areas of the university. As part of a mainframe conversion process, the area unslotted and delivered 3,600 9-track tapes to customers and departments. Customer Services also produced, labeled, packaged, and delivered 1,122 pieces of site licensed software for sale on campus in addition to the software distributed on a loan or exchange basis. OSU’s mainframe enterprise server, an IBM Z800 operated by OIT, provides about 9,000 processor minutes per month for administrative applications and 2,000 minutes per month for academic computations. The server runs these campus applications:
Enterprise mainframe operations in the past year included printing 3.6 million pages and 4 million lines of impact printing, storing 18.9 terabytes on disc and 175 terabytes on cartridges (one terabyte equals almost 700,000 diskettes), processing 10,000 personal security change requests, and maintaining the mainframe and PeopleSoft systems with no lost system time since August 1, 2002. OSU’s PeopleSoft system produces 46,000 pay checks and receipts per month for 31,000 employees and processes more than 650,000 purchase orders with more than 350,000 invoices paid by accounts payable. The system tracks OSU’s more than $2 billion in total operating expenses and more than $350 million in assets. PeopleSoft modules include:
UNITS voice, data, and video services for Ohio State include:
UNITS maintains:
UNITS handles:
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