Office of the CIO Annual Achievement Report

2007 Achievements

Governance and Communications Initiative
Part 1  Establish a collaborative, advisory and consultative IT governance structure, with both central and distributed representation, to coordinate decision-making and resource allocation. Clarify central and distributed IT roles, positions and services to reduce confusion and duplicated services where possible and improve understanding in the university community of where to access needed services.
Part 2  Develop and maintain a communication plan and strategy to improve two-way communications between central and distributed IT.

Since 2004

Added Information Technology oversight to the University Senate Council on Libraries; admitted the Chief Information Officer to the President’s Cabinet; established a Project Management Advisory Committee; began including local representation on enterprise projects; developed a universitywide, two-way communication plan; created the it.osu.edu web site; began mailing printed one-page technology CIO News Briefs to faculty and staff; began a CIO IT Infrastructure Library (ITIL) training program; launched the Enterprise Local Area Network Service project for the CIO areas; and began holding annual individual meetings between the CIO Office and deans and vice presidents.

Since 2007

• Provided project and program management consulting support to the Office of Student Affairs, Office of Research, and the Ohio Supercomputer Center. Extended similar consulting support to George Mason University, the University of Southern California, the University of Alaska, the National Education Association, Central New Mexico Community College, and the University of Colorado.


• Began holding semiannual CIO Enterprise Infrastructure meetings to update the IT community about current efforts and initiatives. Topics have included the OSU Wireless data network; OSUNet data network; central e-mail, voice and telephone services; identity management; the institutional data policy; Carmen; security and BuckeyeSecure; interactive intelligence; enterprise LAN development; and surplus IT asset disposal.


• Refocused the Enterprise Messaging Project to work on improvements to the current e-mail and calendaring environments that can be accomplished within the maintenance budget. As a result, upgrades were made to the Sun One Messaging environment and hardware to improve reliability and performance and new equipment was ordered for upgrading central e-mail and messaging servers, with configuration and testing under way.


• Completed design, configuration, and testing of the new Active Directory for the CIO’s Enterprise LAN Project, making it ready to move to production, serve as an enterprise active directory, and help the messaging project connect Exchange servers.