Office of the CIO Annual Achievement Report

2007 Achievements

Faculty IT Support Initiative
Provide increased technical support and training to faculty to assist in the delivery of instruction in the classroom and in the conduct of their research, and enhance the Classroom Pool web site to include the ability to add and display departmental classrooms on the site.

Since 2004

Opened the Digital Union, serving faculty and students from every college; trained students in multimedia skills to assist faculty with course materials; trained thousands of instructors on Carmen; presented Carmen Accessibility workshops; linked Carmen to eSEI student evaluations; launched the TELR Mobile Learning web site; standardized campus on one classroom response system (clickers); piloted iTunes U; streamed WOSU radio programming (193,066 visits in 2006); increased technology classrooms to 201 by the end of 2007; site-licensed MATLAB for campus; presented the training seminar, Accelerating Life Sciences Research; supported 1,019 interactive videoconference events; streamed media files that have increased from a half million plays in 2004 to 2.6 million plays in 2006; created the online the Digital Language Lab (9,117 plays in 2006); and booked 140,750 loan and delivery services for instructional activities.

Since 2007

• Licensed Parallels Desktop for faculty, staff, and student computer labs at a discounted price, including upgrade maintenance. Parallels enables Macintosh users to run Windows 2000/2003/XP/Vista and OS X at the same time.


• Renegotiated the site license for Microsoft products and replaced the expiring Buckeye Bundle 2 agreement, reducing administrative and support costs. The Microsoft Campus Agreement enables university units to share funding on an FTE rather than the previous per-seat retail basis, and the Personal Use Program provides personal-use discounts for students, faculty, and staff.


• Conducted numerous hands-on workshops for faculty and staff on topics including blogs, wikis, Second Life, web development, and video, audio, and image editing.


• Facilitated collaborative account provisioning and maintenance by providing the OSU Medical Center help desk with access to 8help account management tools.


• Implemented the Digital Rights Management System to protect intellectual property and ensure its use in a legitimate and secure fashion; enhanced delivery with the development of an interface between the streaming DRM system and the web checkout system.


• Delivered more than 8,000 public domain/university content podcast downloads through iTunes U, which started as a pilot program.


• Streamed audio/video clips and events over the Internet to half a million visitors from 150 countries for a total of nearly 3 million plays; of these, 1.6 million plays were WOSU streams serving 186,000 visitors from 98 countries.